BUGANi Brief TT Portable Bluetooth Speaker with RGB Lighting Effect

If the speaker is not charging, please try the following:

① Charge the speaker with a 5V/2A USB charger for at least 1 hour.
② If the charging indicator does not light up, check whether the charging cable and power adapter are working properly.
③ If the charging indicator lights up normally but the speaker still does not charge after an extended period, the speaker may require service. Please contact customer support.
④ If the battery is already fully charged but the speaker still won't power on, refer to the "Speaker Not Powering On" troubleshooting section below.

If your speaker won't power on:

① Make sure the battery has sufficient charge.
② Press and hold the Power button for about 3 seconds.
③ If the speaker still won't power on despite having power, press the Reset button and try again. If the issue persists, please contact customer support.

If your phone cannot connect to the speaker:
① Turn on Bluetooth in your phone's settings.
② Keep the speaker within 2 meters (6.5 ft) of your phone.
③ Power on the speaker and make sure it is in Bluetooth pairing mode (the Bluetooth indicator flashes rapidly).
④ On your phone, search for "BUGANi XXXXXX" and tap it to connect.
If the speaker still cannot be found or connected:
① Restart both your phone and the speaker.
② Delete the previously paired BUGANi device from your phone's Bluetooth settings, then pair again.
③ If the problem continues, please contact customer support.

① Support MicroSD (TF) cards up to 256GB.
② Supported audio formats: MP3, WMA, and WAV.
③ Supported card format: FAT32.
④ Music files are played in the order they are stored on the card.

Under ideal conditions with no obstacles or interference, the Bluetooth connection range is up to 10 meters (33 feet).

Yes. If the speaker remains powered on without any operation or audio input, it will automatically turn off after approximately 10–30 minutes to help conserve battery life. Simply power it on again when you're ready to use it.

Charge the speaker using the included USB charging cable with: USB wall chargers, computers or laptops, power banks, any USB power source that meets the charging requirements.

The advertised battery life is measured under standard laboratory conditions using specific test methods, including designated audio sources and volume levels. Actual battery life may vary depending on factors such as: volume level, audio content, ambient temperature, usage patterns, wireless connection conditions, etc.

If the issue persists after completing the troubleshooting steps above, it may be related to device-specific compatibility or system configuration differences.

Please contact our customer support team and provide the following details for further analysis:

· Device model (smartphone / tablet, etc.)
· Operating system version (iOS / Android version)

This information will assist our engineering team in conducting compatibility testing and ongoing product optimization.

If your device shows a successful Bluetooth connection but no audio is heard from the speaker, the issue may be related to audio routing settings or device-specific compatibility.

Please try checking your device’s audio output settings first.

If the issue remains, please contact customer support and provide:

· Device model (smartphone / tablet, etc.)
· Operating system version (iOS / Android version)

This will help our engineering team further investigate and improve overall compatibility performance.

Yes. The speaker can be used while charging. However, charging may take longer than the specified charging time. Frequent use while charging is not recommended, as it may reduce long-term battery lifespan.

Bluetooth performance may be affected by several factors, including:

· Distance between the speaker and the connected device;
· Physical obstacles such as walls or furniture;
· Wireless interference from nearby devices, including Wi-Fi routers, microwave ovens, or other Bluetooth devices.

Most support mainstream formats (e.g., MP3, FLAC). Check the product detail page or user manual for specific formats.

Ensure the speakers support multi-room functionality (e.g., Wi-Fi speakers or Bluetooth sharing). Use the brand's app to set up synchronized playback.

Most wireless headphones display battery status via indicator lights, voice prompts, or a mobile app.

Check if the headphones are in pairing mode. Ensure the device’s Bluetooth is enabled. Try resetting the headphones or the device's Bluetooth settings.

Choose based on your needs. For commuting or travel, noise-canceling headphones are recommended. For home use, opt for high-quality speakers. Read product descriptions, reviews, or consult customer service for advice.

Typically, headphones come with a charging cable, ear tips (for in-ear models), and a user manual. Refer to the product detail page for specifics.

Check the compatibility details on the product page, paying special attention to supported Bluetooth protocols for headphones and audio input formats for speakers.

Some online platforms offer discounts. Check store promotions or consult customer service for available offers.

Most brands have return policies, usually requiring the product to be undamaged, with complete packaging, and returned within a specified period. Review the retailer’s return policy for details.

Contact customer service, providing a description of the issue and product photos. Eligible items can generally be exchanged, and some platforms may offer advanced replacement services.

Buy from authorized or certified sellers and keep the purchase receipt during the warranty period. Verify authenticity by checking the product serial number on the official website.

Contact the retailer’s customer service or the brand's after-sales service, provide proof of purchase and a fault description, and follow the instructions to mail or deliver the item to a repair center.

Most sellers offer online and phone support for usage guidance, troubleshooting, and repair consultations.

Please contact via email: paypal.liu@bugani-global.com.