BUGANI

Freebuds B20

Freebuds B20

AUDIO SPECS
Bluetooth: 5.4
Speaker Driver Size: 13mm


BATTERY LIFE
Battery: 30mAh (Each earbud) / 300mAh (Charging case)
Play Time: about 5.5h (50% volume)
Talk Time: about 2.5h (50% volume)
Charging Time: about 1.5h for earbuds, about 2h for charging
case
Charging Cycles: The case can charge the earbuds about 3
times


OTHER SPECS
Charging Port: Type-C (5V/0.5A)
Water Resistant: IPX4 for earbuds, not waterproof for charging
case

$21.99

SPECIFICATIONS

Bluetooth

5.4

Output Power

120W (Peak)

Battery

4900mAh

Play Time

about 11h

Talk Time

about 100h

Charging Time :

about 2h

Water Resistant

IPX5

Charging Port:

Type-C

FAQs

What audio formats are supported by headphones/speakers?

Most support mainstream formats (e.g., MP3, FLAC). Check the product detail page or user manual for specific formats.

How to connect multiple speakers simultaneously?

Ensure the speakers support multi-room functionality (e.g., Wi-Fi speakers or Bluetooth sharing). Use the brand's app to set up synchronized playback.

How can I check the battery level of headphones?

Most wireless headphones display battery status via indicator lights, voice prompts, or a mobile app.

What should I do if my headphones can’t connect to a device?

Check if the headphones are in pairing mode. Ensure the device’s Bluetooth is enabled. Try resetting the headphones or the device's Bluetooth settings.

How to choose the right headphones or speakers?

Choose based on your needs. For commuting or travel, noise-canceling headphones are recommended. For home use, opt for high-quality speakers. Read product descriptions, reviews, or consult customer service for advice.

Will all necessary accessories be included with my purchase?

Typically, headphones come with a charging cable, ear tips (for in-ear models), and a user manual. Refer to the product detail page for specifics.

Are the headphones or speakers compatible with my device?

Check the compatibility details on the product page, paying special attention to supported Bluetooth protocols for headphones and audio input formats for speakers.

Are there any discounts or promo codes for online purchases?

Some online platforms offer discounts. Check store promotions or consult customer service for available offers.

Can I return the product if I’m not satisfied after receiving it?

Most brands have return policies, usually requiring the product to be undamaged, with complete packaging, and returned within a specified period. Review the retailer’s return policy for details.

What should I do if the headphones or speakers are faulty and need replacement or return?

Contact customer service, providing a description of the issue and product photos. Eligible items can generally be exchanged, and some platforms may offer advanced replacement services.

How can I confirm that my headphones or speakers are covered by a genuine warranty?

Buy from authorized or certified sellers and keep the purchase receipt during the warranty period. Verify authenticity by checking the product serial number on the official website.

How to request repairs during the warranty period?

Contact the retailer’s customer service or the brand's after-sales service, provide proof of purchase and a fault description, and follow the instructions to mail or deliver the item to a repair center.

What services does after-sales customer support provide?

Most sellers offer online and phone support for usage guidance, troubleshooting, and repair consultations.

How to contact the brand’s official after-sales service?

Please contact via email: paypal.liu@bugani-global.com.